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FTC: Uber Duped and Hurt Its Drivers

According to The Hill, Uber is looking to become a Washington, DC powerhouse and maybe even introduce its own legislation.

Huh. Can someone check their references?

Because here’s what the Federal Trade Commission just said re: Uber in settling a $20 million lawsuit involving its treatment of drivers (whom the FCT suit calls “consumers”): “Consumers have suffered and will continue to suffer substantial injury as a result of Defendant’s violations of the FTC act. In addition, Defendant has been unjustly enriched as a result of its unlawful acts or practices. Absent injunctive relief by this Court, Defendant is likely to continue to injure consumers, reap unjust enrichment, and harm the public interest.”

Specifically, the FTC said Uber duped prospective drivers into believing they could earn a much better wage than was realistically possible.  But they really and truly screwed over the folks who signed up with Uber’s “Vehicle Solutions Program.”

According to the FTC, here’s what Uber did to these drivers:

  • Knowingly communicated a lower-than-actual lease cost to drivers (because Uber communicated a higher number to an auto company);
  • Advertised lease rates as better than industry average when they were actually worse;
  • Informed drivers the leases involved “unlimited mileage” when they did not;
  • Profited from the program and debited the lease payment directly from drivers’ paychecks but refused to handle/discuss any complaints, looping them all back to the leasing companies;
  • When drivers attempted to cancel the leases, they incurred “significant monetary harm.”


This “program” is where being an Uber driver-partner verges on indentured servitude.

Uber lied to prospective drivers by deceiving them about the money they could make. But it really hurt the drivers who were already down—broke people with bad credit.

The FTC suit flatly declares: “Uber’s practices have caused its Drivers to suffer millions of dollars of injury.”

Back to Uber’s references. The FTC’s permanent injunction (judicial order) prohibiting Uber from further duping its drivers joins California’s permanent injunction banning Uber from further deceiving the public about its driver background checks.

Can someone tell the legislative branch?

  • Sharon Bailey

    January 26, 2017 at 10:25 pm Reply

    At 70 cents a mile, 10 cents a minute, $3. to pick up, then we pay fr our own gas, we end up with $8. an hour. We average 10 an hour minus gas, that’s about $8 an hour. This is less than min wage in Arkansas… We have no control over the rates. They just keep lowering and lowering the rates until we are in dire bondage. We can barely make our car and insurance payments. And Uber discourages tipping, which would be very helpful with gas money. Most days I don’t make any tips, and a lot if us are forced to get other jobs, so we can’t drive fr Uber like we want, because it does not pay off. They have absolutely deceived us. Its criminal.

  • Bob heck

    January 28, 2017 at 8:05 am Reply

    I drove for Uber but quit. I quit because some guy shot heroin in my car . The make you accept a certain percentage of trips you can’t use good judgment and not go into certain areas of your city . Their are parts of my city where taxi cabs won’t go but Uber drivers aren’t allowed to not accept trips from that area. When. I contacted Uber about the guy who shot heroin in my car they told me they would monitor his account to see if their are any similar complaints. But I spoke to a police officer and explained what happened and asked him what would happen to me if I happened to get pulled over and he told me that as long as the guy had the drugs on him then I would be fine but if he droped them on the floor or put them in the door then said they weren’t his then I would get charged with possession. I asked Uber if they would defend a driver in a false claim like that and they said they would defend a driver in a traffic violation but not a criminal matter

  • Sid

    January 28, 2017 at 10:22 pm Reply

    I drove for uber for over a year putting enough miles.on my car to drive around the world more then twice in less then a year during 2016 I drove my own car which I was paying for it figured that my tips averaged out to about 25 cents per customer and had nothing to show for my years experience except for experience with the people who travel south east michigan I was top 10% of uber partners for most the weeks I worked and had little to no respect from uber or the pasangers

  • Abdul

    January 28, 2017 at 10:37 pm Reply

    Uber’fares are killing drivers

  • Emile Emile

    January 29, 2017 at 1:51 am Reply

    Uber is doing worst in NYC. They are ripping them off. They are manipulating the rates and underpaying drivers… Uber and Lyft practices are criminals.

  • Bruce Blackmon

    January 29, 2017 at 4:54 pm Reply

    I always new that the company was not right they made money while the drivers suffer ,The drivers pay for gas and repairs and wear on their cars while uber get fat please

  • Kayode Babalola

    January 29, 2017 at 9:02 pm Reply

    Uber used and dump drivers, they don’t care about what the drivers are going through. They deactivate driver account at wish.

  • Wael Hegazi

    January 29, 2017 at 10:41 pm Reply

    They cheated us in the beginning put hourly grantee and it was paying good till we got over packed with driver cuz they were thinking they will make big money and uber cut the price 3 times and still keeping hiring drivers and raised there % to 25 % look at all uber driver cars now all over 100000 miles and the cars got missed up bad and am uber driver started at 2014 in November now my car have 120000 miles change the transmission and spend lots of money in car service now cuz I have lots of problems I wish if all of us stand one man stand and face uber and stop them from using us we are the first reason to grow up this company

  • Resty Mendoza

    January 30, 2017 at 1:07 am Reply

    This is indeed true, the fact that I have driven for uber 18 hours to 20 hours sometimes and made money, depends on the demand. And have to travel from Orange County to San Francisco. For one year and a half. Now,my car doesn’t even had a value, I bought it for this ridesharing. Mileage now 129,880. It’s 2015. So in the long run. It’s better to have a regular job. Than this uber promises.

  • Kevin mcdonald

    January 30, 2017 at 1:55 am Reply

    I put over 62000 miles with uber and lyft in less than mos. Lost my black mks that i got just to do uber black but i wasnt getting any calls mostly cancellations and lyft did me the same way if i didnt work Detroit i would have a slow day

  • Many A.

    January 30, 2017 at 3:29 am Reply

    I have been driving for Uber since 2014. And after reading this l feel disgusted with what they are doing. Shame on you Uber. But you just wait till everyone gets to read this story. If yiu know any driver forward this to them. Couse they are driving out there think that it’s slow and that it’s going to pick up eventually… l use to average $30 to $45 an hour when l first started now its $15 to $20 if l am lucky on fridays and saturdays. Not worth it. I bought a New 2014 car and it has over 100k miles in just 2 years, it needs brakes and tires and my shocks are gone too. Almost $3,000 to fix everything! Don’t be like me. Don’t do what l did, you will regret it! I sure did but it’s too late now for me, my var is a worthless peace of junk thanks to Uber, and l have nothing to show for it. But Uber is worth over 60 Billion from what l’ve heard… Quit before its too late for you too.

  • James

    January 30, 2017 at 4:08 am Reply

    Uber is a crimziznal company!!! Please drivers mobilize and organize yourself and turn off your app for a week. You are the one can lead this despotic company and not Uber. Uber can’t servive without you. Drivers make money and give to Uber. You can get another job and you can make money, but Uber can’t stay on business; drivers are the soul and breath of Uber. Without driver, Uber can not exist any more. You can see the result if you turn off the app for a week. Drivers, stop complaining and organize yourself!!!

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